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Robert Fangmeyer
Director, Baldrige Performance Excellence Program
National Institute of Standards and Technology

 

Bob was named director of the Baldrige Program in November 2013. He is only the third director to lead the BPEP since its establishment by Congress in 1987. Bob served as acting director when his predecessor, Harry Hertz, retired in June 2013 and previously served as the program’s deputy director. As deputy director, Bob led the design, development, and implementation of a new business model for the program, managed overall program operations, tracked performance against the business plan, ensured efficient and effective operations, and planned for strategic capability and capacity needs. Since joining the program in 1997 Bob has led many projects and strategic initiatives including creation of the Baldrige Executive Fellows Program, strategic planning, and the ongoing development of the Criteria for Performance Excellence. Bob is a proven manager and creative problem solver. He has represented the program as a speaker at local, national, and international events. A former manager and owner of small businesses, he holds a master’s degree in business administration from the University of Maryland.

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Robert Fangmeyer, Director, Baldrige Performance Excellence Program
Robert Fangmeyer, Director