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About Us

Who We Are

The Baldrige Program is the nation's public-private partnership dedicated to performance excellence.

The Baldrige Program
  • Raises awareness about the importance of performance excellence in driving the U.S. and global economy
  • Provides organizational assessment tools and criteria
  • Educates leaders in businesses, schools, health care organizations, and government and nonprofit agencies about the practices of best-in-class organizations
  • Recognizes national role models and honors them with the only Presidential Award for performance excellence


To improve the competitiveness and performance of U.S. organizations for the benefit of all U.S. residents, the Baldrige Performance Excellence Program is a customer-focused federal change agent that

Core Values

  • Deliver a consistently positive customer experience
  • Value and empower our workforce
  • Think and act ethically
  • Think and act strategically

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Baldrige Customer Service:
301-975-2036 Telephone
301-948-3716 Fax E-mail

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