I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.
--Jim Collins, best-selling author of Good to Great: Why Some Companies Make the Leap … and Others Don't
What We Do
The Baldrige Program educates organizations in performance excellence management and administers the Malcolm Baldrige National Quality Award.
We are the nation's public-private partnership dedicated to improving the performance of U.S. organizations. Our main focus areas are to
In collaboration with the greater Baldrige community, we offer organizations