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Seventeen Years of Baldrige Scoring Data Now Available

For Immediate Release: September 8, 2009

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Contact: Michael E. Newman

The Baldrige National Quality Program recently published “blinded” (anonymous) scoring data on 1,033 applicants for the Baldrige National Quality Award during the years 1990-2006. The data, posted at www.baldrige.nist.gov/Data_Analysis/index.htm, are being publicly released in response to many requests and to facilitate further analysis by interested researchers.

Presented in both tabular and graphic forms, the scoring data come from both independent reviews (the initial scores given by individual examiners prior to consensus by the full examiner team) and consensus reviews (the later scores determined by the full team) for: (1) all 17 years and all six award categories (manufacturing, small business, service, health care, education and nonprofit) together; (2) all 17 years by individual category; (3) the comparison of categories within individual years; and (4) the comparison of years within individual categories. Applicants and examiners are not identified.

Future updates to the scoring data Web site will add features such as individual applicant scores for individual Baldrige criteria and the ability to track the scoring progress for repeat applicants.

For more information, call (301) 975-2036 or send an e-mail to nqp@nist.gov.