NIST logo

Baldrige and Manufacturing: Article from Summer 2011 Issue of Encore

August 30, 2011

Bookmark and Share

Contact: Baldrige Customer Service

Peter Frasso, President and CEO of Segue Manufacturing Services, states that "Baldrige consists of three core principles—find out what the customers' wants and needs are; organize the factory and organization to fulfill and meet those needs better than anyone else; and measure how well you're doing it".  Read more from the article (PDF).