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Baldrige by Sector: Health Care

Health care organizations around the country are looking for ways to improve safety and outcomes, while reducing cost.  There is increasing pressure in the U.S. to overhaul our health care system.  The history of the Baldrige Program shows that health care organizations of any size and type and in any location can benefit from using the Health Care Criteria for Performance Excellence.  Service providers, single hospitals, and large health systems nationwide use the Criteria to improve their operations and sustain world-class results.  So can your organization. 

How Baldrige Relates

The Baldrige Criteria address key areas of running a successful health care organization and are compatible with other performance improvement initiatives, such as

  • Magnet status
  • Joint Commission accreditation
  • Institute for Healthcare Improvement initiatives

Using the Baldrige framework, you can organize and integrate these approaches, improve effectiveness and health care outcomes, and pursue performance excellence.

Improve Your Results

Whether your organization is involved in ambulatory service, health maintenance, or another health care service, the Baldrige Criteria are a valuable framework for measuring performance and planning in an uncertain environment. The Baldrige Criteria help health care organizations achieve and sustain the highest national levels of

  • patient safety and patient loyalty
  • health care outcomes for acute myocardial infarction, heart failure, pneumonia, and other conditions
  • physician and staff satisfaction and engagement, especially among registered nurses
  • revenue and market share
  • community services

See what the Baldrige Criteria and the Baldrige process can do for your health care organization.