2016 Frequently Ask Questions
Please Note: Effective July 21, 2014, under the REAL ID Act of 2005, agencies, including NIST, can only accept a state-issued driver’s license or identification card for access to federal facilities if issued by states that are REAL ID-compliant or have an extension.
NIST currently accepts other forms of federally issued identification in lieu of a state-issued driver’s license, such as a valid passport, passport card, DOD Common Access Card (CAC), Veterans ID, Federal Agency HSPD-12 IDs, Military Dependents ID, Transportation Workers Identification Credential (TWIC), and TSA Trusted Traveler ID.
To learn more about the REAL ID Act and to determine if your state or territory is compliant, visit the Department of Homeland Security’s REAL ID Frequently Asked Questions web page at http://www.dhs.gov/real-id-public-faqs.
What documents are accepted as proof of U.S. citizenship or permanent residency?
To be a member of the volunteer Baldrige Board of Examiners, you must be a citizen of the United States or a permanent resident of the United States or its territories. If you served on the Board of Examiners in 2011 or later, you do not need to present proof of U.S. citizenship again. If you did not serve on the Board of Examiners in 2011 or later, you will need to present one of the following documents to verify U.S. citizenship or permanent residency:
Where is the examiner training location?
All training classes will be held at the National Institute of Standards and Technology (NIST), 100 Bureau Drive, Gaithersburg, Maryland. Transportation will be provided between the hotels and NIST during training. For those driving to training, NIST has free on-site parking. You will need photo identification to enter the campus and may be requested to show photo identification while on the NIST grounds. For additional information, download the Baldrige Examiner Training Logistics Book.
Please Note: Due to the Real ID Act restrictions, only those living in the Washington, D.C., metropolitan area will be permitted to drive private vehicles onto the NIST campus.
If you are not staying at the Hilton Garden Inn or Homewood Suites, you must meet the bus each morning by 7:45 a.m. at the hotel to be taken to the NIST campus.
How do I request to change or cancel my training week?
If you need to cancel or change your training week, contact the Baldrige Program immediately via e-mail at email@example.com.
What time does the training start and end each day?
Classes will start at 8:30 a.m. on Tuesday (for Senior and New Examiners) and Wednesday (for Returning Examiners) through Friday. Classes end at approximately 5:00 p.m. on Tuesday, Wednesday, and Thursday and at 1:30 p.m. on Friday.
Who do I contact if I have questions about my self-study/prework assignment?
For questions related to the self-study/prework assignment, please send an e-mail to firstname.lastname@example.org or call (877) 237-9064 (select option 2 in the automated voicemail system)
What is the name and location of the hotel where I’ll be staying during training?
Hilton Garden Inn and Homewood Suites
14975 Shady Grove Road, Rockville, MD 20850
888-472-1096 (Hilton), 888-472-1097 (Homewood)
You can not make your hotel reservation until after receiving an e-mail message from the Baldrige office confirming your training week.
For additional information, go to http://www.nist.gov/baldrige/examiners/resource_center/logistics.cfm.
What is the hotel room rate?
Blocks of rooms have been reserved for examiner training participants at the Hilton Garden Inn ($185/night) and the Homewood Suites ($195/night). All reservations must be made by the following dates and time to get the training block rate.
Week 1 – “Cutoff date” – 12:00 midnight, EDT, Monday, April 4, 2016
Week 2 – “Cutoff date” – 12:00 midnight, EDT, Monday, April 11, 2016
Week 3 – “Cutoff date” – 12:00 midnight, EDT, Monday, April 18, 2016
How do I make a hotel reservation?
Contact the hotel at 888-427-1906 (Hilton), 888-427-1097 (Homewood) or make a reservation online. Download the Baldrige Examiner Training Logistics Book for more information.
You can not make your hotel reservations until after receiving an e-mail message from the Baldrige office confirming your training week.
Will transportation be provided from the airport to the hotel?
No. Examiners are expected to make arrangements and pay for their own transportation to the hotels. Additional information on traveling from the airports to the Hilton Garden Inn and Homewood Suites can be found in the Baldrige Examiner Training Logistics Book.
Will transportation be provided to the airport on Friday?
Yes. Complimentary shuttle service will be provided to the Hilton Garden Inn and Homewood Suites, the three area airports, and the Shady Grove Metro Station (the subway servicing the Washington, D.C. metropolitan area) immediately after training on Friday afternoon. Transportation is reserved for Baldrige Examiner Training course participants only.
Can I receive reimbursement for expenses incurred while attending the training?
No. The Baldrige Program provides the training course, course materials, transportation between the hotel and the training site, lunches during the training course, and one evening reception free of charge. In addition, the Baldrige Program covers all travel and lodging costs for examiners who participate in a site visit. Examiners or their employers need to cover other transportation, lodging, and other costs related to attending training in Gaithersburg, Maryland. Fortunately the Baldrige Program has secured a discounted rate at the Hilton Garden Inn and Homewood Suites for training participants.
Additional Examiner Training Logistics Information can be located at http://www.nist.gov/baldrige/examiners/resource_center/logistics.cfm
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