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Examiner DevelopmentOn-BoardingOn the Board  

Award Process Hotline
1-877-237-9064, option 3

Hotline hours (all times Eastern):

M-F 9:00 am - 5:00 pm
Sat 11:00 am - 1:00 pm
Sun 4:00 pm - 6:00 pm

Closed 5/30/16 & 7/4/16 (Federal holidays)


Baldrige Customer Service:
301-975-2036 Telephone
301-948-3716 Fax
baldrige@nist.gov Email

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On the Board

Examiner development is an ongoing process that occurs through engaging with the evaluation process and the Criteria in different ways; in the classroom, on a team, and other Baldrige-related assignments.

All members of the Board of Examiners complete a prework assignment prior to attending the 2 ½ -day classroom experience. After completing training all examiners are assigned to an Award evaluation team where development and learning continues as examiners complete on-line learning modules and apply their learning to an actual Award application. A significant learning opportunity occurs during the consensus calls, when all examiners on the team share the rationale behind their evaluations and arrive at a consensus scorebook. While serving on the BoE, Examiners may be asked to perform a variety of tasks for the program that also serve as development opportunities.

Examiner Training



On-the-Team Online modules

Independent Review

The following modules are the same as the modules on the Examiner Development: On-Boarding page:

Consensus Review



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