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Testimonials: Why Serve?

Hundreds of professionals volunteer to serve on the elite Baldrige Board of Examiners every year. They say they serve because of the remarkable opportunity to learn and network, make a meaningful contribution to their nation, and gain an unparalleled professional development experience. Here's how Baldrige examiners describe service on the board:

"I encourage you to consider Examiner training as a key personal development opportunity. . . .  Even if your organization is not using the Baldrige Criteria as a management system, your continued education in effective management practices should be viewed as having value for your organization.  Your evaluation of an applicant, especially if you are fortunate enough to participate in a site visit, is like having an internship to learn about effective management practices. . . . In my opinion, this is one of the greatest employee development opportunities available." [read the entire letter (MS-Word)]
Paul Grizzell, Core Values Partners, Inc., Baldrige Performance Excellence Program Alumni Examiner

"As a leader, the most practical and impactful training I have ever received was through the Baldrige examiner program. Our success in improving education in Iredell-Statesville [school district] and now in Kentucky can certainly be attributed to lessons learned from examiner training and the implementation of the Baldrige Criteria."
—Dr. Terry Holliday, Commissioner of Education Commonwealth of Kentucky
(Former Superintendent, Iredell-Statesville Schools, NC, 2008 Baldrige Award Recipient in Education)

"The experience not only improved my analytical and consensus-building skills but also allowed me to interact with diverse group of individuals from across the globe . . . . Advancing the performance of U.S. companies is critical to increasing America's competitive edge in the global marketplace, and my own organization is already benefitting from my new skills . . . . I am working with my team to improve our processes related to workforce management and customer satisfaction, while ensuring we focus on those results most critical to quality."
Jodie Beckley, Senior Vice President, Alternate Education and School Improvement Solutions, EdisonLearning

"I always learn and develop a deeper understanding of the Criteria during these sessions. The ROI for the organizations for whom I have worked has always been bringing back tot he team new insights and examples from other organizations both within and outside our sector . . . . Equally important to the training are the network opportunities that often result in continued discussion to support our organization's efforts."
Dr. Kathryn Leroy, Adjunct Professor, University of Houston

"Everyone was incredibly bright, thoughtful, and excited about being a part of this meaningful work. I appreciate the experience of the senior examiners, and they were incredibly supportive to new and still beginner (like me) folks."

"The opportunity to listen to and collaborate with folks from across the U.S. who are making an effort to use the Criteria to improve their organizations."

"This was one of the few trainings I've had that I was still thinking about what I learned and processing the information months later."
—Comments from 2014 Baldrige Examiners

Baldrige Examiners: Outstanding People, Exceptional Service
See why more than 500 industry experts serve as examiners every year.