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Eye on Dallas--5 Questions with Freese and Nichols CEO Robert Pence: "Lots to Do" Post-Baldrige
June 7, 2011
Baldrige Customer Service
Read the article: Eye on Dallas -- 5 Questions with Freese and Nichols CEO Robert Pence: ‘Lots to Do’ Post-Baldrige. Freese and Nichols is a Texas-based multidiscipline consulting firm that offers services in engineering, architecture, environmental science, planning, construction services, and program management. Freese and Nichols, Inc. a 2010 Baldrige Award recipient (profile in PDF), is the first engineering and architectural firm to receive the Award. In the article, Robert Pence, president and CEO of the firm, sheds some light on the process of preparing for the award—and implementing its Baldrige feedback.