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Education Criteria for Performance Excellence



The 2009-2010 Education Criteria for Performance Excellence (referred to as the Education Criteria) is used by organizations that provide educational services in the United States and its territories.

The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.



Optional Self-Analysis Worksheet
 - Microsoft Word Version


This optional worksheet can be used in conjunction with the Education Criteria for Performance Excellence to accelerate your improvement journey by doing simple self-analysis, after responding to the Criteria questions. Use this worksheet to identify your own strengths and opportunities for improvement and to establish goals and action plans.




The Baldrige Criteria for Performance Excellence Framework: This gives you a systems perspective of how the Criteria and its framework interconnect. It starts at the top with the Organizational Profile and the environment, relationships, and challenges your organization faces. At the bottom is measurement, analysis, and knowledge management and how it feeds into the 7 Baldrige categories. Leadership, Strategic Planning, and Customer Focus are all integrated and flow into Workforce Focus which is connected with Process Management. All of these process Criteria Categories lead to Results, represented in Category 7.
Baldrige Education Criteria for Performance Excellence Framework

 


NOTE:
Quantities of the Criteria for Performance Excellence are available from ASQ.



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PDF Version
Optional Self-Analysis Worksheet
 - Microsoft Word Version



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Contact
Baldrige Customer Service:
301.975.2036 Telephone
301.948.3716 Fax
baldrige@nist.gov E-mail


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