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2015–2016 Baldrige Excellence Framework

A Systems Approach to Improving Your Organization's Performance
(Includes the Criteria for Performance Excellence)

For more than 25 years, the Baldrige Excellence Framework has empowered organizations to accomplish their mission, improve results, and become more competitive. This leadership and performance management framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating and scoring your processes and results.

The 2015–2016 Baldrige framework features a renewed focus on
  • managing and leading all the components of your organization as a unified whole;
  • managing change; and
  • dealing with data analytics, data integrity, and cybersecurity.

Purchase your copy today.

View free Baldrige Excellence Framework content.

Choose the Baldrige Excellence Framework product that is right for you.

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Baldrige Excellence Framework

(Business/Nonprofit, Education, or Health Care)
Complete Baldrige framework. Includes the full Baldrige Criteria for Performance Excellence. Table of contents
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Baldrige Excellence Builder

Self-assessment using key questions from the Baldrige Criteria.
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Baldrige surveys

Quick self-assessments based on questions derived from the Criteria. These surveys assess your perceptions and those of your workforce.

There are three versions of the Baldrige Excellence Framework:


Baldrige Excellence Framework

(includes the Business/Nonprofit Criteria; for manufacturing, service, small business, nonprofit, and government organizations)

Purchase your copy today.

2015–2016 Baldrige Excellence Framework (Education) Cover 

Baldrige Excellence Framework (Education)

(includes the Education Criteria; for education organizations)

Purchase your copy today.


2015–2016 Baldrige Excellence Framework (Health Care) Cover

Baldrige Excellence Framework (Health Care)

(includes the Health Care Criteria; for health care organizations)

Purchase your copy today.



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2015–2016 Baldrige Excellence Framework Covers

The publication containing the Baldrige Criteria is probably the single most influential document in the modern history of American business.

Gordon Black
Former Chairman and CEO
Harris/Black International Ltd.

I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.

Jim Collins, author of Good to Great: Why Some Companies Make the Leap . . . and Others Don’t


Baldrige Customer Service:
301-975-2036 Telephone
301-948-3716 Fax
baldrige@nist.gov Email

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