2013–2014 Baldrige Criteria for Performance Excellence

For 25 years, the Baldrige Criteria have empowered organizations—no matter their size, sector, or industry—to reach their goals, improve results, and become more competitive.

The 2013–2014 Criteria build on this tradition and feature a renewed focus on

• innovation management, intelligent risk, and strategic priorities;
• social media;
• operational effectiveness; and
• work systems and core competencies.

The Criteria are a set of questions about critical aspects of managing and performing as an organization. These questions work together as a unique, integrated performance management framework.

Purchase your copy today.

View free Criteria Content

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There are three versions of the Criteria:

Criteria for Performance Excellence (known as the Business/Nonprofit Criteria; for manufacturing, service, small business, nonprofit, and government organizations) Purchase your copy today. View Free Criteria Content

Education Criteria for Performance Excellence (for education organizations) Purchase your copy today. View Free Criteria Content

Health Care Criteria for Performance Excellence (for health care organizations) Purchase your copy today. View Free Criteria Content

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Nationwide

The Baldrige Criteria play three roles in strengthening U.S. competitiveness:

• They help improve organizational performance practices, capabilities, and results.
• They facilitate communication and sharing of best practices.
•  They serve as a working tool for understanding and managing organizational performance, for guiding your strategic plan, and for providing opportunities to learn.

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Globally

About 100 performance or business excellence programs exist around the globe. Most use the Baldrige Criteria or criteria based on Baldrige as their performance excellence models.

The Baldrige Program is a member of the Global Excellence Model (GEM) Council, made up of the chief executives of national excellence models and award programs from around the world.

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