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Why Take the Baldrige Journey?

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Baldrige Program Impacts

  • 820 to 1: Ratio of Baldrige Program benefits for the U.S. economy to program costs (Economic Evaluation of the Baldrige Performance Excellence Program, December 2011)

  • 105: Baldrige Award winners (including 6 two-time winners) serving as national role models

  • 92.5%: Median growth in revenue for two-time Baldrige Award winners

  • 65.5%: Median job growth for two-time Baldrige Award winners (compared with 2.5% for a matched set of industries and time periods)

  • 2010–2014 Baldrige Award applicants represent
    • 537,871 jobs
    • over $80 billion in revenue/budgets
    • over 436 million customers served
  • $5.5 million: value of services donated by 364 national Baldrige examiners in 2014

  • $30 million: value of services donated by state Baldrige-based examiners in 2014

Baldrige Impacts in Health Care

  • A study by Truven Health Analytics links hospitals that adopt and use the Baldrige Criteria to successful operations, management practices, and overall performance.
  • 65% of hospitals are likely to “use the Baldrige Criteria for Performance Excellence as a systematic framework for performance improvement or as an internal assessment tool” by 2018, according to survey results reported in Futurescan 2013.
  • According to the same survey, 41% of hospitals are likely to submit an application for the Baldrige Award or a state-level Baldrige-based award by 2018.

Baldrige Impacts, State by State

Learn more about impacts and benefits in each state.



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2014 Baldrige Impacts Slide Art

2014 Baldrige Impacts
(PowerPoint slide)

2014 Baldrige Impacts
(PDF Version)


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