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Measuring What Matters Most

Jeff Lucas
Deputy Director, Baldrige Performance Excellence Program

In K-12 education, why should you measure, what should you measure, and how should you measure it? The Baldrige Education Criteria for Performance Excellence are a proven framework with multiple performance measures to help schools and districts rethink the definition of the “system” in “school system.” (, 2009)

Additional Resource

Baldrige by Sector: Education

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