How to Purchase the 2013–2014 Criteria
Purchase/Download PDFs ($10)
Purchase Printed Booklets
($25 plus shipping) and
The 2013–2014 Baldrige Criteria for Performance Excellence—available in Business/Nonprofit, Education, and Health Care versions.
These fees help recover the cost of developing and producing the Criteria.
Volume discounts are available for both electronic and printed formats:
- 5–24 copies: 5% discount
- 25–99 copies: 10% discount
- 100 or more copies: 15% discount
Internal Baldrige-based programs
If your organization wants to tailor the Criteria for use within your internal Baldrige-based assessment program, contact us for special pricing.
Baldrige Customer Service
In printed copies of the 2013–2014 Education Criteria for Performance Excellence, page 10, requirement 2.1b(1), "health care services" should read "educational programs and services."
In printed copies of the 2013–2014 Health Care Criteria for Performance Excellence, page 10, requirement 2.1b(1), "educational programs and services" should read "health care services."