Sessions and Schedule

25th Annual Quest for Excellence Conference
Baltimore, MD | Marriott Baltimore Waterfront

Detailed Agenda - PDF Version
Conference At A Glance - PDF Version

Sessions and Workshops
Offering more than 40 management sessions to choose from, the Quest for Excellence® is the leading conference designed around performance excellence. All types of topics and formats are available to take a deeper dive into areas important to you and your organization, including opportunities to share your own best practices.

Schedule subject to change.

Sunday, April 7

12:00	Pre-Conference Check-In Opens
1:00 - 4:00	Pre-Conference Workshops (concurrent sessions, limited seating)
	• Getting Acquainted with Baldrige • Intermediate: Moving from Interest to Action
7:00-9:00	25th Anniversary Gala

Monday, April 8

7:00 - 5:00	Registration Open
7:00	Breakfast and Exhibits
9:00 - 10:00	Award Ceremony for 2012 Award recipients
10:00	Celebratory Brunch
11:30	Leadership Plenary Session
	2012 Baldrige Award recipients' top executives will share how senior leaders guide and sustain the organization, and how it addresses ethical, legal, and community responsibilities.
2:00	Refreshment Break
2:30	Senior Leader Q & A Panel
	2012 Baldrige Award recipients' top executives will answer audience questions
3:30	International Programs Session
5:00	Adjourn

Tuesday, April 9

7:00 - 5:30	Registration Open
7:00	Breakfast and Exhibits
8:00 - 12:00	Concurrent Sessions
12:00	Networking Lunch and Exhibits Luncheon Keynote Dr. Ben Carson, Director of the Division of Pediatric Neurosurgery at Johns Hopkins.
1:30 - 5:00	Concurrent Sessions (continued)

Wednesday, April 10

7:00 - 11:30	Registration Open
7:00	Breakfast and Exhibits
8:00	Opening Remarks
8:30	Elements of Excellence Plenary Session
	Leaders from the 2012 Baldrige Award recipients spotlight one of the elements of excellence demonstrated by their organization.
10:00	Refreshment Break
10:30	Senior Leader Q & A Panel
	2012 Baldrige Award recipients' top executives will answer audience questions.
11:30	Conference Themes and New Directions Session
12:00	Conference Adjourns

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