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Proficiency Testing Follow Up Actions and Root Cause Analysis

Purpose:

This 2 hour webinar will provide participants with the ability to implement ISO/IEC 17025 Proficiency Testing Follow-Up documentation. 

Learning Objectives:

At the end of this 2-hour session, participants will be able to:

  • Identify the 17025 criteria requiring proficiency testing,
  • Complete all required PT follow-up documentation,
  • Research information on the process of root cause analysis available via the Internet,
  • Perform root cause analysis using various tools and methodologies,
  • Plan and implement suitable corrective action to correct the identified root causes, and
  • Plan and perform suitable follow-up activities to evaluate the effectiveness of implemented corrective actions with continued process improvement resulting.

Technology Requirement(s):

  • Computer or laptop
  • Internet connection, a broadband connection is recommended
  • Telephone
  • Optional: a telephone headset

Materials & Supplies:

None. 

Prerequisite(s):

Compile a list of the Proficiency Tests in which your laboratory has participated, including the results from the proficiency test report. Be prepared to discuss the follow-up actions that were taken and on what basis the decisions were made. Identify what Root Cause Analysis methodologies were used to make the corrective action decisions and what follow-up actions were planned and implemented to verify the appropriateness of the corrective action taken. Submit this information to Val Miller at val.miller@nist.gov no later than April 10.

Minimum Requirement(s):

Successful completion includes completing pre-work assignment, full attendance, full participation in the session activities and discussion and completing an on-line evaluation after the course.

Audience:

Laboratory staff who have responsibilities for developing, implementing, and/or improving the uncertainty analyses methods and reporting in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation through adding this measurement to their Scope. This course is also available for non-weights and measures participants.

Cost:

The current fee for webinars is $199 and confirmed participants will be provided a link to make a payment. Registration fees for State weights and measures regulatory officials and metrologists are funded by NIST OWM.

Instructor(s):

Val Miller
Office of Weights and Measures
(301) 975 - 3603
E-mail: val.miller@nist.gov

Related Project(s):

NIST OWM has a number of other training opportunities scheduled. For more information:

Details:

Start Date: Thursday, April 17, 2014
End Date: Thursday, April 17, 2014
Location: Adobe Connect
Audience: Industry, Government
Format: Webinar

Sponsor(s):

NIST Office of Weights and Measures

Class No. 5306

Event Time: 2:00 pm - 4:00 pm ET

Registration Deadline: Friday, March 28, 2014

Registration:

You must register in the Office of Weights and Measures Contact Management System. You must first establish a primary contact account by going to the link listed above. Follow the instructions to create an account unless you are already a registered user.

Your request for a contact account will be processed within one business day. You will be sent a password, so that you can then register in our training system (How to Request Training & Transcript Using the Contacts System-PDF) for this class. If you have any questions, contact Isabel Chavez at 301-975-2128.

Registration Contact:

Yvonne Branden,
Office of Weights and Measures,
(301) 975 - 3272
E-mail: yvonne.branden@nist.gov

Isabel Chavez,
Contact Management System Administrator,
(301) 975 - 2128
E-mail: isabel.chavez@nist.gov

Security Instructions:

N/A

Transportation

N/A

Visitor Information:

N/A

Technical Contact:

Val Miller,
Office of Weights and Measures,
(301) 975 - 3602
E-mail: val.miller@nist.gov