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EVENTS

Conducting an Effective Management Review

Virtual Event

February 11, 2016

Adobe Connect Pro

You must register in the Office of Weights and Measures Contacts System. You must first establish a primary contact account by going to the link listed above. Follow the instructions to create an account unless you are already a registered user. The Quick Guide provides an overview of the training registration process.

Your request for a contact account will be processed within one business day. You will be sent a password, so that you can then register in our training system (How to Request Training & Transcript Using the Contacts System-PDF) for this class. If you have any questions, contact Isabel Chavez at 301-975-2128.

This 2 hour webinar introduces the Laboratory Management Review process, an important tool to foster communication between top management and laboratory personnel to improve laboratory operations to produce quality calibrations and highly satisfied customers.

Learning Objectives:

At the end of (or during) this session, using your notes and ISO/IEC 17025 and/or NIST HB 143, you will:

IDENTIFY management review criteria (Section 4.15) in ISO/IEC 17025 or NIST HB 143 and your laboratory quality manual and related procedures;
LIST the personnel that should participate in a management review;
LIST the 11 elements that are typically discussed during a management review;
SELECT sources of objective evidence that are used during a management review;
DISCUSS the value and benefits of management reviews; and
APPLY the management review and process to laboratory scenarios.

Technology Requirement(s):

The Webcast will be streamed in medium bandwidth (350kbs), so viewers needed to have a constant connection during the webcast.

Hardware and operating system configurations:

Windows XP (Explorer 8, 9, 10, 11; Mozilla Firefox; Google Chrome)
Windows Vista (Internet Explorer or Firefox)
Windows 7 or 8 (Mozilla Firefox; Google Chrome)
Apple Mac OS 10.5x (Mozilla Firefox; Apple Safari; Google Chrome)
Ubuntu Linux (Firefox only)

Media players: In order to access the event, you must have, at a minimum, Adobe® Flash® Player 11.2+ installed on your computer. Please visit http://get2.adobe.com/flashplayer/ to download the Flash Player.

Internet browsers: In order to access the event, you must have either Microsoft Internet Explorer (Explorer 8, 9, 10, 11) or Mozilla Firefox 3+ browser for Windows operating systems. For accessing events via Mac operating systems you must have Mozilla Firefox 3+ or Safari 4.x.

Optional: If you have never attended an Adobe Connect meeting before:
Test your connection: http://nist.adobeconnect.com/common/help/en/support/meeting_test.htm
Quick start guides:
http://www.connectusers.com/learning_center/getting_started/quickstart.php

Materials & Supplies:

None

Prerequisite(s):

There are no prerequisites for this webinar.

Pre-work:

To complete the pre-work, participants will need the following resources:

ISO/IEC 17025 (NIST HB 143) Section 4.15 Management Review (http://www.nist.gov/pml/wmd/pubs/upload/hb143_2007_final.pdf).
Laboratory policy and procedure for conducting a Management Review.
Laboratory's most recent Management Review.

If you are planning on opening (or-reopening) a laboratory, please contact the instructor for an alternative pre-work assignment.

Pre-work Deadline:

Pre-work should be submitted to the instructor COB on Thursday, January 28, 2016.

Minimum Requirement(s):

Completion includes completing pre-work assignment, full attendance, participation in the session activities and discussions.

Audience:

Laboratory personnel who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation. This webinar is especially useful for administrative or management staff who participate in management reviews and monitor the implementation and effectiveness of the resulting action items. This webinar is especially helpful for laboratory staff and for the managers/administrators involved in the regular management review sessions. This course is available for non-weights and measures participants.

Cost:

The current fee for webinars is $199 and confirmed participants will be provided a link to make a payment. Registration fees for State weights and measures regulatory officials and metrologists are funded by NIST OWM.

Instructor(s):

Elizabeth Gentry
Office of Weights and Measures,
Phone: (301) 975 - 3690
Email: elizabeth.gentry [at] nist.gov (elizabeth[dot]gentry[at]nist[dot]gov)

Organizations

Created May 8, 2015, Updated July 23, 2020