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Search Publications by: Shanée Dawkins (Fed)

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Displaying 1 - 25 of 39

NIST Phish Scale User Guide

November 15, 2023
Author(s)
Shanee Dawkins, Jody Jacobs
The phishing cyber threat exploits vulnerabilities in the U.S. and around the world across private and public sectors. Embedded phishing awareness training programs, where simulated phishing emails are sent to employees, are designed to prepare employees

Can you Spot a Phish?

September 26, 2023
Author(s)
Jody Jacobs, Shanee Dawkins
This talk will cover findings from over 4 years of NIST phishing training data, highlighting user context as the key to phishing susceptibility. We will discuss the NIST Phish Scale, our research on why users click, and how it can help users spot a phish.

Phishing for User Context: Understanding the NIST Phish Scale

August 23, 2023
Author(s)
Shanee Dawkins, Jody Jacobs
The NIST Phish Scale is a method for measuring human phishing detection difficulty, providing a metric – a phishing email detection difficulty rating – for phishing training implementers to gain a better understanding of the variability in click rates

How to Scale a Phish: An Investigation into the Use of the NIST Phish Scale

August 7, 2023
Author(s)
Shanee Dawkins, Jody Jacobs
Organizations around the world are using the NIST Phish Scale (NPS) in their phishing awareness training programs. As a new metric for measuring human phish-ing detection difficulty of phishing emails, the use of the NPS by phishing training implementers

Peering into the Phish Bowl: An Analysis of Real-World Phishing Cues

August 7, 2023
Author(s)
Lorenzo Neil, Shanee Dawkins, Jody Jacobs, Julia Sharp
Organizations use simulated phishing awareness train-ing exercises to help users identify, detect, and defend against the ever-changing phishing threat landscape. Realistic phishing emails are used to test users' ability to spot a phish from visible cues

Phishing With a Net: The NIST Phish Scale and Cybersecurity Awareness

April 25, 2023
Author(s)
Shanee Dawkins, Jody Jacobs
Orienting an entire organization toward sound security practices is an important, but non-trivial undertaking. A starting point for many organizations is to build a robust security awareness program, training employees to recognize and respond to security

Voices of First Responders: Communication Center & 9-1-1 Services

January 30, 2023
Author(s)
Shanee Dawkins, Yee-Yin Choong, Kerrianne Buchanan, Sandra Spickard-Prettyman
The goal of the National Institute of Standards and Technology's (NIST) Public Safety Communications Research (PSCR) program's Usability Team was to provide guidance on the usability of public safety communication technology. Toward that end, the PSCR

Voices of First Responders: Emergency Medical Services

January 30, 2023
Author(s)
Shanee Dawkins, Yee-Yin Choong, Kerrianne Buchanan, Sandra Spickard-Prettyman
The goal of the National Institute of Standards and Technology's (NIST) Public Safety Communications Research (PSCR) program's Usability Team was to provide guidance on the usability of public safety communication technology. Toward that end, the PSCR

Voices of First Responders: Fire Service

January 30, 2023
Author(s)
Shanee Dawkins, Yee-Yin Choong, Kerrianne Buchanan, Sandra Spickard-Prettyman
The goal of the National Institute of Standards and Technology's (NIST) Public Safety Communications Research (PSCR) program's Usability Team was to provide guidance on the usability of public safety communication technology. Toward that end, the PSCR

Voices of First Responders: Law Enforcement

January 30, 2023
Author(s)
Shanee Dawkins, Yee-Yin Choong, Kerrianne Buchanan, Sandra Spickard-Prettyman
The goal of the National Institute of Standards and Technology's (NIST) Public Safety Communications Research (PSCR) program's Usability Team was to provide guidance on the usability of public safety communication technology. Toward that end, the PSCR

Voices of First Responders: How to Facilitate Adoption and Usage of Communication Technology - An Integrated Analysis of Qualitative and Quantitative Findings

November 28, 2022
Author(s)
Yee-Yin Choong, Kerrianne Buchanan, Shanee Dawkins, Sandra Spickard Prettyman
The Nationwide Public Safety Broadband Network (NPSBN) is being developed to provide a dedicated network for the use of first responders during incident response. A wave of new communication technologies compatible with the NPSBN is on the horizon, as

Can You Spot a Phish

October 19, 2022
Author(s)
Shanee Dawkins, Jody Jacobs
This talk will cover findings from over 4 years of NIST phishing training data, highlighting user context as the key to phishing susceptibility. We will discuss the NIST Phish Scale, our research on why users click, and how it can help users spot a phish.

The NIST Usability Group: Championing the Human in IT

November 2, 2021
Author(s)
Shanee Dawkins
Presentation gives an overview of the NIST Usability Group and highlights its major research programs. A closer look into the PSCR usability project and the NIST Phish Scale phishing project is also provided.

PSCR 2021: Design Technology Incorporating the Voices of First Responders - Now is the Time!

September 28, 2021
Author(s)
Shanee Dawkins, Kerrianne Buchanan, Yee-Yin Choong, Kurtis Goad, Sandra Spickard Prettyman
We are excited to share our rich research results with the public safety community: first responders, industry developers, and researchers alike. This presentation will showcase a comprehensive review of results from our multi-year research effort of

Communication Technology Problems and Needs of Rural First Responders

July 27, 2021
Author(s)
Kerrianne Buchanan, Yee-Yin Choong, Shanee Dawkins, Sandra Spickard Prettyman
Although new technology may benefit rural first responders to help them serve their communities, to date little is known about what communication technology problems rural first responders most need addressed and what future technology they desire. To

Current Problems, Future Needs: Voices of First Responders about Communication Technology

July 27, 2021
Author(s)
Kerrianne Buchanan, Shanee Dawkins, Yee-Yin Choong, Mary Frances Theofanos, Kristen K. Greene, Susanne M. Furman, Sandra Spickard-Prettyman
With advances in network technologies, there has been increasing interest in developing new communication technology for first responders that utilizes wireless broadband networks. In order to develop new communication technology, user requirements are

Scaling the Phish: Advancing the NIST Phish Scale

July 3, 2021
Author(s)
Fernando Barrientos, Jody Jacobs, Shanee Dawkins
Organizations use phishing training exercises to help employees defend against the phishing threats that get through automatic email filters, reducing potential compromise of information security for both the individual and their organization. These

What Futuristic Technology Means for First Responders: Voices from the Field

July 3, 2021
Author(s)
Shanee Dawkins, Kerrianne Buchanan, Yee-Yin Choong, Kristen K. Greene
The public safety communication technology landscape in the United States (U.S.) is evolving to supplement the use of land mobile radios with the use of a broader spectrum of communication technologies for use on the newly created Nationwide Public Safety

The New NIST Phish Scale, Revealing Why End Users Click

October 22, 2020
Author(s)
Shanee T. Dawkins, Kristen Greene, Jody L. Jacobs
Developed based on over 4 years of NIST phishing training data, the NIST Phish Scale is a DIY method for rating human phishing detection difficulty – key to understanding variability in phishing click rates. This talk will cover why users click, why it’s