Kristen’s work as the Manager of Workforce Partnerships at Catalyst Connection, which is part of the MEP National Network, includes building relationships that maximize individual and organizational success. She has extensive experience using Carnegie Mellon University’s Professors’ Human Centered Design Thinking methodology for executing strategies, is certified in YALOM group therapy, and is trained to resolve conflicts through the Baltimore City Crisis Hotline Center. She developed an employee mentor training curriculum and a 21st century employee readiness and performance measurement tool.