Product
result of a processNOTE 1 Four generic product categories are noted in ISO 9000:2005:- services (e.g. transport) (see definition in 3.4);- software (e.g. computer program, dictionary); - hardware (e.g. engine, mechanical part);- processed materials (e.g. lubricant).Many products comprise elements belonging to different generic product categories. Whether the product is then calledservice, software, hardware or processed material depends on the dominant element.NOTE 2 Products include results of natural processes, such as growth of plants and formation of other naturalresources.NOTE 3 Adapted from ISO/IEC 17000:2004, definition 3.3.