ITL Speakers Bureau: Shanée Dawkins

Title of Talk: THE NIST USABILITY GROUP: CHAMPIONING THE HUMAN IN IT

ABSTRACT:

The mission of the Visualization and Usability Group is to champion the human in information technology. Our work focuses on listening to, understanding, and amplifying the voices of the users of information technology, whose use of technology is impacted by their characteristics, context, needs, requirements, and tasks. In this talk, an overview of our research programs will be provided, including public safety communications, usable cybersecurity, biometric usability, and AI usability. An in-depth look at our phishing research will also be discussed. 

Keywords: Usability, human centered design, human factors, computer science, psychology, public safety, phishing, cybersecurity, usable cybersecurity, privacy, AI, biometrics, usability standards, VUG 

BIO:

Dr. Shanée Dawkins is a Computer Scientist in the Visualization and Usability Group at the National Institute of Standards and Technology (NIST), where she performs research focusing on human centered design and evaluation guidelines and standards. She is a part of the usable cybersecurity program, where she leads the phishing project. Shanée also contributes to NIST’s public safety communication research (PSCR) efforts as a part of VUG’s PSCR usability team. Shanée received her M.S. and Ph.D. in Computer Science at Auburn University, and her B.S. in Computer Engineering at North Carolina A&T State University.