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CIRAS Support When You Need It Most
With the help of: Center for Industrial Research and Service (CIRAS)
About
The Challenge
“I knew CIRAS had helped us in the past and called Derek to see if there’s anything he could do,” said Hoeg-Ryan, Dobson’s business manager. “I told him, ‘We have this house, and we have nothing to put in it. No desks, no computers. Can you help us?’ He asked me when we needed it, and I told him as soon as possible.”
We keep discovering new things CIRAS can do for us. They’ve helped with our website, strategic planning, hiring. They’ve touched just about everything we do.
MEP's Role
Thompson immediately tapped into the resources of CIRAS, part of the MEP National Network™. “Two days later, he brought desks, file cabinets, lamps, everything. It was amazing,” said Hoeg-Ryan.
After the fire, Hoeg-Ryan had to rebuild her job-costing records while dealing with the daunting insurance claim process. She contacted Thompson again, this time with an email with the subject line, "SOS." “I told him I was struggling here, had insurance to deal with, and needed help. He called me immediately,” she said. Thompson connected her with Sean Galleger, a retired CIRAS account manager and third-party resource with financial expertise. Working closely with Hoeg-Ryan, Galleger spent months gathering the information needed to file claims and assisting with negotiations.