The Challenge
Over the years, the company has grown steadily, expanding its customer base and product offerings. However, Top Labels began to encounter a significant challenge due to the absence of a warehouse inventory management software. This situation resulted in several operational inefficiencies and difficulties in managing inventory effectively. Top Labels' reliance on manual inventory tracking through spreadsheets and paper records led to errors, stockouts, and difficulties in meeting customer orders on time. Inaccurate inventory counts resulted in discrepancies, missed sales opportunities and increased carrying costs. The absence of real-time visibility, reporting, and integration hampered decision making, order fulfillment efficiency, and synchronization with customer demand, leading to delays, customer dissatisfaction, and potential financial implications.