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Class Description

This two-hour webinar will consider internal auditing techniques and best practices used by a metrology laboratory to comply with ISO/IEC 17025:2017 criteria.

Class Information section banner

At the end of this session, using your notes and ISO/IEC 17025:2017 or NIST Handbook 143 (2023), you will be able to:

  • LIST 3 activities that make up an effective Contract Review process;
  • DEFINE the purpose of a request, tender, and contract as it applies in the metrology laboratory management system;
  • IDENTIFY 2 qualities for which requests, tenders, and contracts are reviewed;
  • EXAMINE potential areas where the contract review process can break down; and
  • EXPLAIN the benefits of a robust contract review process.

Laboratory personnel who have responsibilities for developing, implementing, and/or improving the quality management system in their laboratory as well as those who are seeking OWM recognition and/or accreditation or improvements to support recognition/accreditation.  This webinar is also useful for administrative or management staff who help with conducting internal audits or review/monitor action items and their effectiveness resulting from internal audits.  This course is available for non-weights and measures participants.

Successful Completion includes completing pre-work assignment, full attendance, and full participation in the session activities and discussion.

The current registration fee for webinars is $350.  The payment deadline is COB Monday, August 4, 2025, and confirmed participants will receive payment instructions.  Registration fees for State weights and measures metrologists are funded by NIST OWM.

The webinar will be a live stream, so participants must have a constant connection during the webinar (hard-wired is preferred).
 
1. Operating System (browser) configurations:

  • Windows
    • Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
    • Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
    • For HTML Client - Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (v42.0 & above)
  • Mac OS
    • Mac OS X 10.12, 10.13 and 10.14
    • Mozilla Firefox, Apple Safari, Google Chrome
    • For HTML Client - Google Chrome (v70.0 & above), Apple Safari (v12.0 & above), and  Mozilla Firefox (v65.0 & above)
  • Linux
    • Ubuntu 16.04; Red Hat Enterprise Linux 6
    • No application support is available for Linux. Users on Linux can attend meetings in a browser.
    • Google Chrome, Adobe Flash Player 23.0

2. Mobile

  • The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later
  • Google Android 4.4 or later
  • Apple iOS: iOS 8.1.2 or later
  • Some features may not be enabled in all Adobe Connect meetings if one is using an Adobe Connect Server older than version 9.4.2 (required for Custom pods)
    • ---NOTE:  OWM discourages using the Adobe Connect app for iOS and Android because engaging with highly technical content and interactive polls are challenging on a small screen.

3. Media players

  • In order to access the event, you must have, at a minimum, Adobe® Flash® Player 13 or higher installed on your computer. Please visit http://get2.adobe.com/flashplayer/ to download the Flash Player.

4.  International Phone Calls

  • Before the webinar – Participants are responsible for verifying and testing that international calling is enabled on any telephone extension that will be used during the webinar.  Some organizations permit only domestic calls, which may restrict the participant from making an international call.  A request to enable international call services may be necessary.  Failing to test the international phone service could prevent participation in the webinar.

5. Optional: If you have never attended an Adobe Connect meeting before:

* Adobe, the Adobe logo, Acrobat and Adobe Connect are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

None.

Micheal Hicks and Jose Torres-Ferrer
Email: micheal.hicks [at] nist.gov (micheal[dot]hicks[at]nist[dot]gov)

Staff Photo of Micheal Hicks
Micheal Hicks
Jose Torres-Ferrer, OWM Metrology Instructor
Jose Torres-Ferrer

 

 

 

 

 

 

Banner for Pre event training faqs

There are no prerequisites for this webinar.

  • Read ISO/IEC 17025:2017 
      o Section 7.1, Review of Requests, Tenders, and Contracts 
  •  Write a short paragraph describing one challenge or difficulty you (or your laboratory) face with the Contract Review process.
  • Record and submit the amount of time (in minutes) it takes you to complete the pre-work assignment to the instructor when you email the assignment.
  • Submit any related procedure(s) that are in place in your laboratory related to 'Contract Review/Agreement between Customer & Laboratory' 

Pre-Work Deadline: Submit the pre-work to the instructor by COB on Thursday, July 24, 2025.

Sponsors

NIST Office of Weights and Measures

You will need a government-issued photo ID (e.g., passport or driver's license) when you check into the Visitors Center at the entrance of NIST and if bringing a vehicle onto the NIST campus, a vehicle registration card.

PLEASE NOTE: Effective July 21, 2014, under the REAL ID Act of 2005 (https://www.dhs.gov/real-id/real-id-frequently-asked-questions), agencies, including NIST, can only accept a state-issued driver's license or identification card for access to federal facilities if issued by states that are REAL ID compliant or have an extension. NIST currently accepts other forms of federally issued identification in lieu of a state-issued driver's license, such as a valid passport, passport card, DOD's Common Access Card (CAC), Veterans ID, Federal Agency HSPD-12 IDs, Military Dependents ID, Transportation Workers Identification Credential (TWIC), and TSA Trusted Traveler ID. See Visitor Information for the latest information.

Created March 27, 2024, Updated March 26, 2025