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BALTIMORE INNER HARBOR, Md.—Dr. Eric K. Lin, Acting Associate Director for Innovation and Industry Services at the National Institute of Standards and Technology (NIST), presented five U.S. organizations on March 30, 2025, with the Malcolm Baldrige National Quality Award, the nation's only presidential award for performance excellence and innovation.
The five honorees are as follows:
- Alamo Colleges District, San Antonio, Texas (education)
- Chickasaw Nation Department of Health, Ada, Oklahoma (health care)
- City of Henderson, Henderson, Nevada (nonprofit)
- Freese and Nichols, Inc., Fort Worth, Texas (service)
- Northeast Delta Dental, Concord, New Hampshire (nonprofit)
Named after Malcolm Baldrige, the 26th U.S. Secretary of Commerce, the Baldrige Award was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses. Eligibility for the award was expanded in 1998 to include education and health care, and again in 2007 to include nonprofit organizations.
The Baldrige Performance Excellence Program, managed by the National Institute of Standards and Technology (NIST) in conjunction with the private sector, raises awareness about the importance of performance excellence in driving the U.S. and global economy; provides organizational assessments, training, tools, and award criteria; educates leaders in businesses, schools, health care organizations, and government and other nonprofit organizations; shares the best practices of national role models; and recognizes those role models with the Baldrige Award.