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2021 Dr. Willie E. May Award for Distinguished Career at NIST
AWARD CITATION
Ms. Townsend is being recognized for her many years of dedicated service to NIST administering the compensation and leave program. Her work developing and implementing compensation and leave policies has had a significant impact on NIST and the Department of Commerce. She is a valued and trusted partner to NIST supervisors and employees in resolving exceptionally complex and sensitive human resources matters. Ms. Townsend’s extraordinary expertise is highly sought after throughout NIST, the Department of Commerce, and other federal agencies. Her length and breadth of service has resulted in NIST’s development of a compensation program that is a model across the Department of Commerce and which sets the benchmark for quality compensation services to managers and employees.