The team is recognized for producing the nation's first comprehensive study that gives voice to the communication technology and usability needs for first responders in law enforcement, firefighting, EMS, and 911/dispatch. The team captured the broad communication technology practices and needs from more than 7,100 first responders across rural, suburban, and urban America, covering all 50 states and all FEMA regions. This work has led to the establishment of new companies and has spurred innovation in interoperability to solve critical communications problems.