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From Data to Outcomes: Assessment Activities at the NIST Research Library

Published

Author(s)

Barbara P. Silcox, P J. Deutsch

Abstract

This is the third and final article in a series describing assessment activities at the National Institute of Standards and Technology (NIST) Research Library. The first article described the development, administration, and interpretation of a customer survey. The second described those same elements of the library s benchmarking activities. This article addresses how the results of these two activities fit together to provide direction for the library s operational and strategic planning.
Citation
Information Outlook
Volume
7
Issue
No. 10

Keywords

library funds, NIST Research Library, Research Advisory Committee, research library, scientific research, technical library

Citation

Silcox, B. and Deutsch, P. (2003), From Data to Outcomes: Assessment Activities at the NIST Research Library, Information Outlook (Accessed October 31, 2024)

Issues

If you have any questions about this publication or are having problems accessing it, please contact reflib@nist.gov.

Created October 1, 2003, Updated February 17, 2017