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Search Publications by: Shanée Dawkins (Fed)

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Displaying 26 - 41 of 41

The New NIST Phish Scale, Revealing Why End Users Click

October 22, 2020
Author(s)
Shanee T. Dawkins, Kristen Greene, Jody L. Jacobs
Developed based on over 4 years of NIST phishing training data, the NIST Phish Scale is a DIY method for rating human phishing detection difficulty – key to understanding variability in phishing click rates. This talk will cover why users click, why it’s

Voices of First Responders - Examining Public Safety Communication from the Perspective of 9-1-1 Call Takers and Dispatchers: Findings from User-Centered Interviews, Phase 1, Volume 4

March 24, 2020
Author(s)
Michelle P. Steves, Mary Theofanos, Yee-Yin Choong, Shanee Dawkins, Susanne M. Furman, Kristen K. Greene, Sandra Spickard Prettyman
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community has a unique opportunity to review and improve communication technology for first responders, 9 1 1 communications, emergency medical services (EMS)

Voices of First Responders—Nationwide Public Safety Communication Survey Methodology: Development, Dissemination, and Demographics, Phase 2, Volume 1

March 20, 2020
Author(s)
Kristen Greene, Shanee T. Dawkins, Sandra S. Prettyman, Pamela J. Konkol, Mary F. Theofanos, Kevin C. Mangold, Susanne M. Furman, Michelle P. Steves
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community is in the process of supplementing the use of land mobile radios (LMR) to a technology ecosystem that will include a variety of new communication tools

Voices of First Responders - Examining Public Safety Communication from the Rural Perspective

November 25, 2019
Author(s)
Kristen K. Greene, Shanee Dawkins, Mary Theofanos, Michelle P. Steves, Susanne M. Furman, Yee-Yin Choong, Sandra S. Prettyman
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community has a unique opportunity to review and improve communication technology for first responders, in urban, suburban, and rural areas. Understanding the

Voices of First Responders – Examining Public Safety Communication Problems and Requested Functionality: Findings from User-Centered Interviews, Phase 1, Volume 2.1

May 15, 2019
Author(s)
Shanee T. Dawkins, Yee-Yin Choong, Mary F. Theofanos, Kristen Greene, Susanne M. Furman, Michelle P. Steves, Sandra S. Prettyman
The public safety community has a unique opportunity to improve communication technology for incident response with the creation of the national public safety broadband network (NPSBN). Understanding the problems currently being experienced by first

Voices of First Responders – Examining Public Safety Communication Problems and Requested Functionality: Findings from User-Centered Interviews, Phase 1, Volume 2

March 28, 2019
Author(s)
Shanee T. Dawkins, Yee-Yin Choong, Mary F. Theofanos, Kristen Greene, Susanne M. Furman, Michelle P. Steves, Sandra S. Prettyman
The public safety community has a unique opportunity to improve communication technology for incident response with the creation of the national public safety broadband network (NPSBN). Understanding the problems currently being experienced by first

2018 Stakeholder Presentations, Day 3, Room 30C

October 16, 2018
Author(s)
Scott A. Ledgerwood, Mary F. Theofanos, Yee-Yin Choong, Shanee T. Dawkins, Kristen Greene, Sandra S. Prettyman, William J. Fisher, Michael A. Ogata, Gema E. Howell, John T. Beltz, Sheila E. Frankel, Donald L. Harriss, Jason Jerald, Cole Sandau, Regis Kopper, Brad Fain, Jing Du, Randall Spain, John Blackwell

Public Safety Communication User Needs: Voices of First Responders

September 25, 2018
Author(s)
Shanee T. Dawkins, Kristen Greene, Michelle P. Steves, Mary F. Theofanos, Yee-Yin Choong, Susanne M. Furman, Sandra S. Prettyman
The public safety community is transitioning from land mobile radios to a communications technology ecosystem including a variety of broadband data sharing platforms. Successful deployment and adoption of new communications technology relies on efficient

Voices of First Responders - Identifying Public Safety Communication Problems: Findings from User-Centered Interviews, Phase 1, Volume 1

July 31, 2018
Author(s)
Yee-Yin Choong, Shanee T. Dawkins, Susanne M. Furman, Kristen Greene, Sandra S. Prettyman, Mary F. Theofanos
The public safety community is in the process of transitioning from the use of land mobile radios to a technology ecosystem including a variety of broadband data sharing platforms. Successful deployment and adoption of new communication technology relies

Towards Developing Standardized Usability Evaluation Methodology for Public Safety Communications Technology: A User-Centered Approach

June 14, 2018
Author(s)
Kristen Greene, Shanee T. Dawkins, Yee-Yin Choong, Mary F. Theofanos, Sandra S. Prettyman, Susanne M. Furman, Michelle P. Steves
In public safety and homeland security, it is critical to understand technology users’ primary goals, the characteristics of the users, and the context in which they are operating. New and emerging technologies present opportunities and challenges for

Cloud-based Accessibility for Voting Applications

December 22, 2015
Author(s)
Shanee T. Dawkins, Sharon J. Laskowski
Since its creation, the National Institute on Disability and Rehabilitation Research (NIDRR) of the U.S. Department of Education (ED) has supported the development of new technologies for enhancing access for people with disabilities. Current research and

Personalized Voting: The Intersection of Cloud and Mobility

July 21, 2015
Author(s)
Shanee T. Dawkins, Sharon J. Laskowski
Current research and development being conducted by the international Global Public Inclusive Infrastructure Consortium (GPII) is to create technology for cloud-based accessibility. Using this new technology, users of computer systems can create personal