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Harry Hertz “The Baldrige Cheermudgeon”

Should Your Organization Have a Work from Home Pledge?

September 15, 2020

In a recent blog, entitled The New Normal Will Require RE 2ST 3, I asserted one of the components of the new normal will be long-term work from home (telework)

A Celebration of Life

August 20, 2020

This blog post is about Lenny. It is in memory of Lenny. While not about me, it is also for me. It is part of the recovery process from grieving. He was my best

To Do or To Be...Is That the Question?

August 13, 2020

My thinking on this topic was triggered by reading a recent interview of Michael Fisher. He is the CEO of Cincinnati Children's Hospital Medical Center, a 130

Kudos to My Kolleagues

July 30, 2020

O K, I took a little poetic license with the second "K" in the title; it looked nice! I can brag about the BPEP staff (including its leadership) because I am

The New Normal Will Require RE²ST³

July 16, 2020

Rest? you ask. The new normal will be about activity, you say. Actually, I believe some rest will be necessary. After the frenzy of activity since March to

Marketing 3.0

July 9, 2020

Your cell phone rings. It is a number that is not on your personal contact list. Since it comes from your area code, you decide to answer. Consider this

Now Is the Time for Your Local Community to Choose Excellence

June 11, 2020

Communities across America have long struggled with systemic issues, such as education disparities, income inequality, access to health care, diversity and

Board of Director Responsibilities: A Baldrige Criteria Perspective

May 28, 2020

The Baldrige Excellence Framework is underpinned by a set of 11 core values and concepts. These core values have guided both the development and understanding

Is Johnny Carson to Blame for the 1973 Toilet Paper Shortage? How Could Baldrige Help Manufacturers Prepare for the Next Panic-purchases?

April 23, 2020

Everybody needs a smile and I hope this blog will bring you a few. My fascination with toilet paper I will answer the questions posed in the title to this

Lessons for Our Times from Two Iconic Leaders

April 9, 2020

Over the past 1 1/2 years two iconic corporate leaders of the 20th and early 21st century passed away: Herb Kelleher of Southwest Airlines and Jack Welch of

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.

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