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Giving thanks to the entire Baldrige community and especially the volunteers who supported us and each other. Thank you for your graciousness and service to support performance excellence in the U.S
Let me start with some background information. A few weeks ago, I received an email from a former chair of the Baldrige Judges Panel and long-time friend, Kathy Herald-Marlowe. We hadn't communicated
In July 2018, President Donald Trump launched the Pledge to America’s Workers initiative aimed at increasing the private sector’s role in training American workers for American jobs. By signing the
2020 Judges Panel Blog Series Each year we interview the newest members of the Judges’ Panel of the Malcolm Baldrige National Quality Award to share their individual insights and perspectives on the
People who know me always ask if I have a new, entertaining customer experience I would share. And while I have had several over the last year, none rose to the level of "entertainment" of my very