Complaint
An expression of dissatisfaction by any person or organization to an organization relating to its product or service, or the complaints-handling process itself, where a response or resolution is explicitly or implicitly expected. Complaints can be written, electronic, or oral, and may originate internally or externally.
Committee
Interdisciplinary
Date Added to Lexicon
Standard Source (Designation Number Title of Standard. Publisher, Place, Year.)
ISO/TS 17033:2019 Ethical claims and supporting information Principles and requirements. International Organization for Standardization/International Electrotechnical Commission, Chemin de Blandonnet 8, CP 401, 1214 Vernier, Geneva, Switzerland, 2019.
Source link
Reprinted, with permission, from ISO, copyright International Organization for Standardization, 1214 Vernier, Geneva, Switzerland. A copy of the complete standard may be purchased from ISO, https://www.iso.org/store.html