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Picking Area Error Reduction Efforts Successful at Diamondback Automotive Accessories
With the help of: Pennsylvania Manufacturing Extension Partnership
About
Diamondback Automotive accessories is located at 354 Enterprise Drive in Philipsburg, Pennsylvania. Diamondback currently employs a staff of 117 manufacturing load-bearing pick-up truck covers and accessories, which are used primarily by outdoor enthusiasts.
The Challenge
The results of this project far exceeded my expectations. Every minute and every dollar spent with IMC’s Jeff Kopenitz has resulted in tremendous returns. With IMC’s help, we are achieving our mission of being a company that people love to buy from.
MEP's Role
IMC's Continuous Improvement Expert Jeff Kopenitz facilitated training with a dedicated team of Diamondback employees, focusing on the errors in the picking areas. Over the course of eight days of on-site facilitation plus off-site coaching, Jeff guided the team through the use of various lean tools such as A3 thinking, PDCA cycles, DMAIC projects, FEMAs and coaching katas.
As a result of these efforts, manufacturing communications improved and key parts visualization was enhanced using shadow boards. The team enhanced labeling, deployed equipment such as scales, and improved many other processes. In one year, the picking errors percentage dropped from 2.29% to 1.29%. Diamondback is well on their way to achieving the next target goal of less than 1%.