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Displaying 101 - 125 of 133

Towards Usable Updates for Smart Home Devices

September 17, 2020
Author(s)
Julie M. Haney, Susanne M. Furman
Smart home device updates are important tools for users to remediate security vulnerabilities and protect devices from future attacks. However, no prior research has been conducted to understand smart home users' perceptions of and experiences with updates

Voices of First Responders - Examining Public Safety Communication from the Perspective of 9-1-1 Call Takers and Dispatchers: Findings from User-Centered Interviews, Phase 1, Volume 4

March 24, 2020
Author(s)
Michelle P. Steves, Mary Theofanos, Yee-Yin Choong, Shanee Dawkins, Susanne M. Furman, Kristen K. Greene, Sandra Spickard Prettyman
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community has a unique opportunity to review and improve communication technology for first responders, 9 1 1 communications, emergency medical services (EMS)

Voices of First Responders—Nationwide Public Safety Communication Survey Methodology: Development, Dissemination, and Demographics, Phase 2, Volume 1

March 20, 2020
Author(s)
Kristen Greene, Shanee T. Dawkins, Sandra S. Prettyman, Pamela J. Konkol, Mary F. Theofanos, Kevin C. Mangold, Susanne M. Furman, Michelle P. Steves
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community is in the process of supplementing the use of land mobile radios (LMR) to a technology ecosystem that will include a variety of new communication tools

Forensic Handwriting Examination and Human Factors: Improving the Practice Through a Systems Approach

February 17, 2020
Author(s)
Melissa Taylor, Carolyne Bird, Brett Bishop, Ted Burkes, Michael P. Caligiuri, Bryan Found, Wesley P. Grose, Lauren R. Logan, Kenneth E. Melson, Mara L. Merlino, Larry S. Miller, Linton Mohammed, Jonathan Morris, John Paul Osborn, Nikola Osborne, Brent Ostrum, Christopher P. Saunders, Scott A. Shappell, H. David Sheets, Sargur N. Srihari, Reinoud D. Stoel, Thomas W. Vastrick, Heather E. Waltke, Emily J. Will
For some 6,000 years, humans have made an indelible mark on history through the loops, strokes, and other characters that constitute the written form of language - handwriting. The study of handwriting is also an important part of forensic science. By

Voices of First Responders - Examining Public Safety Communication from the Rural Perspective

November 25, 2019
Author(s)
Kristen K. Greene, Shanee Dawkins, Mary Theofanos, Michelle P. Steves, Susanne M. Furman, Yee-Yin Choong, Sandra S. Prettyman
With the newly created Nationwide Public Safety Broadband Network (NPSBN), the public safety community has a unique opportunity to review and improve communication technology for first responders, in urban, suburban, and rural areas. Understanding the

Rethinking Authentication

November 11, 2019
Author(s)
Kim B. Schaffer
In today's environment, there is little doubt that companies, organizations, and governments must make significant investments in developing, implementing, and supporting authentication for their digital systems. Perhaps because of this, an organization's

Human Factors in Smart Home Technologies Workshop Summary

November 4, 2019
Author(s)
Julie Haney, Susanne M. Furman
On September 24, 2019, the National Institute of Standards and Technology (NIST) hosted a one- day workshop entitled "Human Factors in Smart Home Technologies." The workshop addressed human considerations for smart home devices, including usability, user

Categorization Errors for Data Entry in Maintenance Work-Orders

September 24, 2019
Author(s)
Thurston B. Sexton, Melinda Hodkiewicz, Michael P. Brundage
In manufacturing, there is a significant push toward the digitization of processes and decision making, by increasing the level of automation and networking via cyber-physical systems, and machine learning methods that can parse useful patterns from these

Voices of First Responders – Examining Public Safety Communication Problems and Requested Functionality: Findings from User-Centered Interviews, Phase 1, Volume 2.1

May 15, 2019
Author(s)
Shanee T. Dawkins, Yee-Yin Choong, Mary F. Theofanos, Kristen Greene, Susanne M. Furman, Michelle P. Steves, Sandra S. Prettyman
The public safety community has a unique opportunity to improve communication technology for incident response with the creation of the national public safety broadband network (NPSBN). Understanding the problems currently being experienced by first

Voices of First Responders – Examining Public Safety Communication Problems and Requested Functionality: Findings from User-Centered Interviews, Phase 1, Volume 2

March 28, 2019
Author(s)
Shanee T. Dawkins, Yee-Yin Choong, Mary F. Theofanos, Kristen Greene, Susanne M. Furman, Michelle P. Steves, Sandra S. Prettyman
The public safety community has a unique opportunity to improve communication technology for incident response with the creation of the national public safety broadband network (NPSBN). Understanding the problems currently being experienced by first

Case Study - Exploring Children's Password Knowledge and Practices

February 23, 2019
Author(s)
Yee-Yin Choong, Mary Theofanos, Karen Renaud, Suzanne Prior
Children use technology from a very young age, and often have to authenticate themselves. Yet very little attention has been paid to designing authentication specifically for this particular target group. The usual practice is to deploy the ubiquitous

Public Safety Communication User Needs: Voices of First Responders

September 25, 2018
Author(s)
Shanee T. Dawkins, Kristen Greene, Michelle P. Steves, Mary F. Theofanos, Yee-Yin Choong, Susanne M. Furman, Sandra S. Prettyman
The public safety community is transitioning from land mobile radios to a communications technology ecosystem including a variety of broadband data sharing platforms. Successful deployment and adoption of new communications technology relies on efficient
Displaying 101 - 125 of 133