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Baldrige Excellence Framework (Health Care)
New Framework Available: Fall 2025
2023–2024 edition
Proven Leadership and Management Practices for High Performance
Purchase your copy today.
This leadership and performance management framework (for the health care sector) empowers your organization to accomplish its mission, improve results, and become more competitive. The 2023–2024 Baldrige Excellence Framework® (Health Care) booklet includes
- the Health Care Criteria for Performance Excellence® (covering critical aspects of achieving excellence throughout your organization),
- core values and concepts (beliefs and behaviors found in high-performing organizations),
- guidelines for responding to the Health Care Criteria and evaluating and scoring processes and results, and
- a glossary of key terms.
Criteria Commentary
Learn about the Criteria categories and items in the Criteria Commentary.
Explore Free Content
- Table of Contents and sample Health Care Criteria Item PDF
- About the Baldrige Excellence Framework (Health Care)
- Organizational Profile PDF: The starting point for self-assessment and application writing.
- Criteria Commentary
- From Fighting Fires to Innovation: An Analogy for Learning: Learning can move your organization from reaction to prevention.
- Steps toward Mature Processes: Are your processes "Reactive" or "Integrated"?
- The Role of Core Values and Concepts: Values that underlie the Criteria
Getting Started
How Baldrige Works
Baldrige Excellence Builder
Self-Assessing Your Organization
Create an Organizational Profile
Baldrige Award
The Criteria for Performance Excellence® found within the Baldrige framework are not identical to the Baldrige Award Criteria. (However, the Baldrige Award Criteria are derived from the concepts in and content of the framework.)
An organization seeking to improve and become more resilient should use the Baldrige Excellence Framework® and the Criteria for Performance Excellence® for guidance, for self-assessment, and eventually as an application to a Baldrige-based Alliance for Performance Excellence program.
When a high-performing organization feels it is ready to be recognized on the national stage, it should use the separate award criteria to apply for the Baldrige Award.
Resources
About the Baldrige Framework (Health Care)
Purchase Baldrige Excellence Framework Business/Nonprofit, Education, Health Care
2023-2024 Self-Analysis Worksheet Word
Baldrige Excellence Builder
Baldrige Key Terms
Baldrige Improvement Tools
Foundations for a Successful Business
Related Links
How Baldrige Works
Baldrige Impacts
Self-Assessing Your Organization
Baldrige Products and Services
Baldrige Award
Baldrige Award Recipient Listing
Baldrige FAQs
Contacts
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Baldrige Customer Service(301) 975-2036NIST/BPEP
100 Bureau Drive, M/S 1020
Gaithersburg, MD 20899-1020