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Blogrige

The Official Baldrige Blog

Dawn Bailey

Dawn has been with the the Baldrige Program for more than 20 years. Part of the Education Team, she is involved in producing the Baldrige Excellence Framework and leads the Baldrige Executive Fellows program. Her background is in writing, editing, project management, and communications, with bachelor degrees in English and journalism from the University of Connecticut and a master's degree from George Mason University.

When Neither a Stick nor a Carrot Will Do: The Science of Motivation in the Workplace

March 22, 2016

Fifty years of behavioral science can tell us what really motivates people and their source of engagement in the workplace—and it’s a lot more than a

A Customer Guarantee Absolutely Dependent on Workforce Engagement

March 17, 2016

"To guarantee that every guest is delighted because of me" is the mission of Baldrige Award recipient K&N Management. Along those same lines, its vision is “To

Building Excellence . . . While Winning Award

March 8, 2016

Two recent articles on Baldrige Award recipient Charleston Area Medical Center Health System (CAMCHS) illustrate a continuous improvement journey that has

What Is It Like to Train as an Examiner?

March 3, 2016

For years, professionals with a passion for continuous improvement have taken advantage of a program that allows them to train like Baldrige examiners--to get

Rules of Engagement

February 25, 2016

The staff at the Baldrige Program take the Baldrige Excellence Framework and its Criteria seriously. Not only do we promote it, but as a small, revenue

Baldrige as a Framework to Improve Physician Engagement

February 18, 2016

In 2016, what issues will keep the C-suite in health care organizations up at night? One common thread among those issues will most certainly relate to their

Which Way to Operational Excellence?

February 11, 2016

Dorothy: Now which way do we go? Scarecrow: Pardon me, this way is a very nice way. Dorothy: Who said that? [ Toto barks at scarecrow] Dorothy: Don

Using Analytics to Improve Your Business

February 4, 2016

What benefit could come from organizations mastering the use of modern analytics, which is defined by James R. Evans as "the use of data, information technology

Where to Find Guidance to Gain a Competitive Advantage

January 28, 2016

Not too long ago, Industry Week hosted a webinar "Five Characteristics for Competitive Advantage: What Discrete Manufacturers Need to Grow and Flourish," and

International Inspiration from Baldrige

January 21, 2016

Stories around the world support the assertion that the Baldrige Excellence Framework and its Criteria are the world standard for performance excellence*. The

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About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.