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Blogrige

The Official Baldrige Blog

Dawn Bailey

Dawn Bailey

Dawn has been with the the Baldrige Program for more than 20 years. Part of the Education Team, she is involved in producing the Baldrige Excellence Framework and leads the Baldrige Executive Fellows program. Her background is in writing, editing, project management, and communications, with bachelor degrees in English and journalism from the University of Connecticut and a master's degree from George Mason University.

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How the West Found Baldrige

What do the American West, Six Sigma, cowboy ethics, commerce, and quality improvement have to do with one another? They are all elements of the story of
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A Map for Total Performance

No one can deny that there are plenty of quality tools out there to improve performance—of a team, of a process, of a product—but to integrate those tools and