Blogrige

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Blogrige

The Official Baldrige Blog

I Love My Wife

January 22, 2013

Harry Hertz “The Baldrige Cheermudgeon”

Let me start by clearly stating that Fran and I have been married over forty years and I am very happily married. I have no interest in dating. But, much as I hope your curiosity was piqued by the

Baldrige in Education: Roots and Reasons for Hope

November 29, 2012

Christine Schaefer

How did a quality awards program originally aimed at helping U.S. manufacturers become more competitive evolve to help school districts and other education institutions improve their performance, too

Tata’s Baldrige Advantage: A Multinational’s Model for Performance Excellence

September 4, 2012

Christine Schaefer

If you live in North America, you’re probably familiar with Tetley, Good Earth, and Eight O’Clock coffee. These brands are among many owned by some of the more than 100 Tata companies, spanning six

Want to Grow Your Company? Learn from a Luxury Hotel How to Satisfy Customers

August 7, 2012

Christine Schaefer

First, some bad news: North American hotel guests’ satisfaction fell last year, according to the results of a prominent annual survey. Chief complaints driving overall ratings down this year were

When Baldrige Geeks Wed

May 1, 2012

Harry Hertz “The Baldrige Cheermudgeon”

What do you give the bride and groom when they are both Baldrige geeks? I struggled with the question, but then the answer seemed obvious: You give them their own Criteria item. So with their

Search

Email alerts

Stay Connected

About this blog

Blogrige, the official blog of the Baldrige Performance Excellence Program, shares practical guidance, success stories, examples, and inspiration on how Baldrige resources can support your long-term success, whether your organization is large or small, has one site or worldwide locations, and is just getting started or continuously improving.

The Baldrige Program offers a comprehensive and proven leadership and management framework that focuses on results in all areas of your organization. Learn more about the Baldrige Program, the products and services available to help your organization succeed, and how to self-assess using the Baldrige framework.

If you have any questions about Blogrige, please contact Baldrige Customer Service at baldrige [at] nist.gov (baldrige[at]nist[dot]gov).

The views presented here are those of the author and do not necessarily represent the views or policies of NIST.