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With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive strategic results improvement for their own
Jo Ann Jenkins, CEO of AARP since 2014, was recognized by Fortune magazine this year as one of the world’s greatest leaders. Undoubtedly, members of her cohort of Baldrige Executive Fellows who gained
“Feeling gratitude and not expressing it is like wrapping a present and not giving it.” – William Arthur Ward
Even though social media is a critical tool that organizations should use for
It was exactly two decades ago (1999) that the concept of innovation was first introduced into the Baldrige Criteria for Performance Excellence.
In those Criteria, we asked one simple question
Here you are, on the website of the national Baldrige Performance Excellence Program—source of the regularly updated, widely validated leadership-and-management-strengthening tool known as the