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One of my first forays into blogging for the Baldrige Program was almost 10 years ago in a blog that combined my affinity for the Baldrige mission—to improve the competitiveness and performance of U.S
As a chemist by training, with some involvement in microbiology as part of a clinical laboratory standards committee early in my career, I have wondered from time-to-time about the efficacy of toilet
With the help of peer feedback, face-to-face knowledge sharing, and coaching, Baldrige Executive Fellows work on a capstone leadership project to drive strategic results improvement for their own
This blog is about organizational performance, but first I need to set the stage.
One of the most prized commodities in many organizations, including mine, is space. Space is tight. Organizational