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On October 23, 2018, Jackie Beede passed away, in the comfort of her home and family. She fought a two-year battle with cancer and many years of illness and pain, always with optimism. She made the
Where in the world is this woman (in the photo above) holding a Baldrige Excellence Framework booklet?
We’ll reveal the answer in a bit. First, let’s identify her: she is Baldrige alumni examiner
Following is my abbreviated version of a Chinese parable called “ The Wisdom of the Mountain.” For me, it gives leadership development a whole new perspective:
In ancient China, an enlightened
For people who have known me for years, you probably never thought you would hear me say, "The Baldrige Criteria for Performance Excellence are an insufficient guide for achieving improvement and
How can we describe what it’s like—in a few words—to serve on a team of Baldrige examiners during the site visit phase of the selection process for the nation’s highest award for organizational