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"In the future, if you don't have worthwhile input, please just don't speak." How is that statement for motivating and encouraging you? Have those words, or something similar, ever been said to you
I’ve spent a significant amount of time as an adult visiting people in nursing homes (also known as long-term and post-acute care facilities, or nursing care centers). The practice started when I was
“Why couldn’t [the Baldrige Excellence Builder] be in Spanish to make it easier for Spanish-speaking people and businesses?” asked María Díaz, who has a specific interest in helping small Spanish
Leadership Responsibility Leaders today must learn how to proactively increase the chances of protecting their organizations and customers from the ever-increasing threat of cyberattacks. That’s
Launch of an Operational Excellence Initiative
This year, Kaiser Permanente’s Southern California region launched an initiative to drive operational improvements and excellence that is rooted in