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Maybe it is semantics, but I think there is benefit in distinguishing among these three concepts, understanding the purpose of each of them, and the responsibilities of leadership and management for
I love “ugly” holiday sweaters. Face it: many of you do, too. How else to explain the raging popularity of this wryly named commodity in recent years?
As I bought one with bright colors and a fair
In late October, longtime Baldrige examiner Miriam Kmetzo traveled to Suzhou, China, to attend and speak at the 6th Quality Forum for Academics and Innovation. Kmetzo gave a presentation at a session
Posted by Dawn Bailey In 1987, when the development of a national quality award was assigned to scientists at the National Bureau of Standards (NBS), first Baldrige Program director Curt Reimann had a
Note: As the third in a three-part series, this blog continues the examples of how small businesses are benefiting from using the Baldrige Criteria. See part I and part II.
Prioritization of