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“We didn’t get here on our own,” said Brian Dieter, President and CEO of Baldrige Award recipient Mary Greeley Medical Center (MGMC), speaking at the 32 nd Baldrige Quest for Excellence® Conference.
When the City of Germantown (TN) was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious
On Labor Day 2021, the Baldrige Performance Excellence Program recognizes with gratitude the great number of dedicated, talented people whose work enables us to meet our mission and purpose of
Razors This blog post was conceived when I was recently reminded of Hanlon's Razor, a rule of thumb that states, One should never attribute to malice something that is adequately explained by
“Health care can no longer be this building that you go into when you are sick, and you leave when you are well,” said John Kueven, senior vice president and hospital president of Baldrige Award